ISAIAH SAUL F. SERRANO

Delivered technical consultation for repairs and upgrades, ensuring optimal system functionality and client satisfaction.

Performed comprehensive system restoration, troubleshooting, and root-cause diagnosis for diverse hardware and software issues, resolving critical problems efficiently.

Installed and configured operating systems, drivers, and essential applications, enhancing user productivity and overall system performance for end-users.

Troubleshot and resolved software and hardware issues, minimizing downtime and ensuring continuous operational efficiency for police station staff.

Assisted with minor tasks as a social media handler, contributing to public engagement and information dissemination initiatives.

Provided direct customer service to individuals obtaining Police Clearance, ensuring a smooth and efficient process and enhancing public satisfaction.

Accurately recorded website marketing strategies using Loom, capturing critical digital content for analysis and future reference.

Managed and organized recording links in Google Sheets, improving accessibility and streamlining data retrieval for marketing campaigns.

Ensured accurate and consistent data entry, maintaining high data integrity standards for all recorded information.